Our Pick Up Locations

• Biggera Waters (Gold Coast, QLD): Drop in anytime we're open: 8/645 Pine Ridge Road Biggera Waters 4216 (Near Harbour Town). For products available click here. Opening Hours: TUE-FRI 9-4, SAT 9-2. Closed Sun and Mondays.
• Brisbane (Larapinta QLD 4110): Full address given out once order completed and pick-up appointment is confirmed.
• Perth (Welshpool WA 6106): Full address given out once order completed and pick-up appointment is confirmed.
• Christchurch, New Zealand: Go to our Kiwi website here for more info! 
• Our SYDNEY warehouse is now permanently closed.

Biggera Water Shop Pick Up

No appointment required. Rock up during opening hours and see hundreds of amazing kayaks!

8/645 Pine Ridge Road Biggera Waters 4216 (Near Harbour Town)

Brisbane and Perth Warehouses (Pick up only; Appointment only; No viewing)

We use 3rd party warehouses with strict rules on collection. If you want to pick-up from one of our warehouses the process is as follows:

1. You order the goods online or by phone and pay
2. You tell us when you will collect (9-4 weekdays only; closed weekends and public holidays)
3. We provide address & pick-up instructions
4. You go to the warehouse at the time arranged and collect

If you arrive at a warehouse after its closing time, you will NOT be able to collect. If you arrive early you may have to wait.

To collect your kayak you need the following:

• Photo ID matching your order name
• Suitable roof racks or trailer/tray
• Ropes and/or straps for tying your kayak down

If anyone other than yourself is collecting please provide their full name well in advance, or they will not be given the goods.

PLEASE NOTE: When you collect goods from one of our warehouses, it is YOUR responsibility to make sure you leave the warehouse with the correct items. This includes, but is not limited to, the following:

• The correct model of kayak(s) or goods
• The correct colour goods
• All accessories including free ones

If you contact us after leaving the warehouse to tell us you are missing a seat, or that you got the wrong colour kayak, for instance, we cannot help you without charging a fee. This is because we use a 3rd party warehouse who charge us for all work done. This is the only way we can provide you kayaks at these incredible prices.